Contact Us

Welcome to LULU MODE!

Your experience means everything to us. Whether you're looking for more information about a favorite piece, need help with an order, or have a suggestion to share, we're always happy to connect with you.

At LULU MODE, we're committed to making your shopping experience smooth, pleasant, and worry-free. No question is too small, and we're always here to help.

✉️ Get In Touch

Customer Support Email

📧 info@lulumode.com

For any questions or assistance, please send us an email. Our team typically responds within 24–48 business hours (Monday–Friday).

For order-related questions, including your order number will help us find your purchase details more quickly.

🛍️ How We Can Help

Our Customer Care Team can assist you with:

  • Order Confirmation & Status

  • Shipping & Delivery Updates

  • Tracking Information

  • Returns & Refunds

  • Product Information

  • Size & Fit Assistance

  • Payment & Checkout Questions

  • Website Assistance

  • General Feedback & Suggestions

We're always glad to help you find the information you need.

📍 Business Information

LULU MODE

42316 W Chisholm Dr
Maricopa, AZ 85138
United States

Business Correspondence Only – Not a Return Address

Please note that this address is for business correspondence only and is not our return warehouse.

For all return requests, please contact our Customer Support Team before mailing any items. Once your request has been approved, we'll provide the correct return instructions and authorized return address.

🕒 Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Saturday – Sunday
Closed

We appreciate your patience. Emails received during weekends or outside business hours will be answered on the next available business day.

📝 Helpful Information When Contacting Us

To help us understand your request and respond more efficiently, please provide:

  • Your Full Name

  • Your Contact Email Address

  • Your Order Number (if applicable)

  • Details about your question or concern

For damaged, defective, or incorrect orders, please include clear photos of the item, shipping package, and shipping label.

Providing these details will help our team review your request and find the best way to assist you.

🌷 We Appreciate You

Thank you for making LULU MODE part of your fashion journey.

We're grateful for your support and look forward to helping you enjoy every shopping experience with confidence. Whether you need a little guidance or have something to share, our team is always happy to hear from you.

Thank you for being here with us!