Contact information

Thank you for choosing LULU MODE.

At LULU MODE, we believe that a wonderful shopping experience goes beyond beautiful clothing. It's also about feeling welcomed, valued, and supported. Whether you have questions about our collections, need assistance with an order, or simply want to share your thoughts, our Customer Care Team is always happy to hear from you.

We're here to make your shopping journey easy and enjoyable.

💌 Get In Touch

Customer Support Email

📧 info@lulumode.com

We strive to respond to all customer inquiries within 24–48 business hours (Monday–Friday).

If you're contacting us about an existing purchase, please include your Order Number so we can locate your order and assist you more efficiently.

🛍️ Customer Support

Our Customer Care Team is happy to help with:

  • Order Status & Tracking

  • Shipping Information

  • Return & Refund Requests

  • Product Details & Availability

  • Size Recommendations & Fit Questions

  • Payment & Checkout Assistance

  • Website Support

  • General Questions & Feedback

Whatever your concern may be, we're committed to providing friendly and helpful assistance.

📍 Business Information

LULU MODE

42316 W Chisholm Dr
Maricopa, AZ 85138
United States

Business Correspondence Only – Not a Return Address

Please note that this address is provided for business correspondence only and is not our return warehouse.

If you need to return an item, please contact our Customer Support Team before sending anything back. Once your return request has been reviewed and approved, we'll provide the appropriate return instructions and return address.

🕒 Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Saturday – Sunday
Closed

Emails received outside our regular business hours will be answered on the next available business day.

📝 Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Full Name

  • Email Address

  • Order Number (if applicable)

  • A detailed description of your inquiry

If your inquiry involves a damaged, defective, or incorrect item, please attach clear photos of the product, packaging, and shipping label so our team can review the situation and find an appropriate solution.

🌸 Thank You for Connecting With Us

Thank you for being part of LULU MODE.

We truly appreciate every customer who chooses to shop with us. Your trust and support inspire us to keep bringing you fresh styles and a pleasant shopping experience. Whenever you need assistance, we're just an email away. We look forward to hearing from you!